Most helpful review

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Verified Reviewer
New Reviewer

Poor service

Trilogy Estate Sales - Poor service
Trilogy Estate Sales - Poor service
Trilogy Estate Sales - Poor service
Trilogy Estate Sales - Poor service
I purchased very fragile items and instructed how they should be packed. They used newspaper and four figurines broke. They would not issue a fair refund and not even the cost of the shipping! Very unprofessional.

User's recommendation: Do not trust them to ship goods.

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ID
#3898850 Review #3898850 is a subjective opinion of poster.
Cons
  • Poor service
Loss
$150
Preferred solution
Partial refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Extremely underperformed

Hired Melissa to hold estate sale for 8500 sq ft house filled with high quality items. She also committed to handle the donation of (and then disposal of) any remaining items after the sale. Trilogy's set up and pricing was professionally done. Unfortunately, they did a horrible job marketing. Very few people came and only a tiny fraction of the items were sold. My husband and I had to handle having all the remaining items removed. (Melissa's partner gave us some names of contractors, but that was it for assistance.). There was also no follow up communication. and onlyaaaaaaand a

User's recommendation: Do not use.

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ID
#2783046 Review #2783046 is a subjective opinion of poster.
Location
South Orleans, Massachusetts
Cons
  • Suck

Did not deliver. Extremely disappointed.

Hired Melissa to hold estate sale for 8500 sq foot house filled with high quality items. She also committed to handle the donation of (and then disposal of) any remaining items after the sale. Trilogys set up and pricing was professionally done. Unfortunately, they did a horrible job marketing. Very few people came and only a tiny fraction of the items were sold. My husband and I had to handle having all the remaining items removed (Melissas partner gave us some names of contractors, but that was it for assistance).

User's recommendation: Do not use!

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ID
#2782916 Review #2782916 is a subjective opinion of poster.
Location
South Orleans, Massachusetts

Everyone considering Trilogy read the complaints now.